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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Vallejo

May 5, 2026

5  out of  5
rating by Alex Vallejo
"Diego Hernández was very helpful and informative. He was thorough and explained my benefits"
We responded:
"Thank you, Alex, for your feedback! We’re glad to hear Diego provided helpful and informative service while taking the time to explain your coverage options. We appreciate you choosing our office and are here anytime you need assistance! - Christopher "
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Gail Schneider

May 4, 2026

5  out of  5
rating by Gail Schneider
"Fast friendly and saved me a lot of money on car insurance."
We responded:
"Thank you, Gail, for your feedback! We’re glad to hear you had a fast and friendly experience. We appreciate you choosing our office and are here anytime you have questions or need assistance! - Christopher "
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Brenda williams

May 1, 2026

5  out of  5
rating by Brenda williams
"I received a quote from Danilo Mavarez, who did an exceptional job securing the premium I wanted. He was thorough and knowledgeable when explaining all the coverages, making it a pleasure to speak with someone so pleasant."
We responded:
"Thank you, Brenda, for sharing your experience! We’re glad to hear Danilo provided thorough and knowledgeable service while walking you through your coverage options. We appreciate your kind words and are happy to know the process was a positive one. If you ever need anything, we’re here to help! - Christopher "
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Luis Ricardo Lorca

April 30, 2026

5  out of  5
rating by Luis Ricardo Lorca
"Danilo great service!!!!!!!!"
We responded:
"Thanks for the kind words! - Christopher"
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Nikia McGhee

April 30, 2026

5  out of  5
rating by Nikia McGhee
"Handled my questions and made it easy to switch from another carrier!"
We responded:
"Thank you, Nikia, for your feedback! We’re glad to hear your questions were handled clearly and that the transition from your previous carrier was a smooth one. We appreciate you choosing our office and are here anytime you need assistance! - Christopher"
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Frank Notforyou

April 29, 2026

5  out of  5
rating by Frank Notforyou
"Cordial, professional and understanding. A good experience."
We responded:
"Thank you, Frank, for your feedback! We’re glad to hear you had a good experience and found our team to be cordial and professional. We appreciate you taking the time to share and are here if you ever need anything in the future! - Christopher"
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Anthony Borges

April 23, 2026

5  out of  5
rating by Anthony Borges
"Diego was great every step of the way ! Thank you for your help navigating all my insurance questions and needs 10/10"
We responded:
"Thank you, Anthony! We’re so glad Diego was able to guide you every step of the way and help with all your insurance questions and needs. We truly appreciate your 10 out of 10 rating and are always here whenever you need us! - Christopher"
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Michelle Ramsing

April 23, 2026

5  out of  5
rating by Michelle Ramsing
"Diego save me money, good customer service"
We responded:
"Thanks for the kind review, Michelle! - Christopher "
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Scott Fink

April 21, 2026

5  out of  5
rating by Scott Fink
"Great job by State Farm to help lower my home insurance policy. Julie was amazing to work with and answered all my questions"
We responded:
"Thank you, Scott! We’re so glad Julie was able to answer all your questions and make the process a great experience. We truly appreciate you taking the time to share your feedback and are always here whenever you need us! - Christopher"
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Luis Checa

April 21, 2026

5  out of  5
rating by Luis Checa
"Diego was very helpful. And saved me a lot of money"
We responded:
"Thank you for the kind words, Luis! We will always be here for you when you need us! - Christopher "
Profile photo of Ana Cerpa

Ana Cerpa

April 21, 2026

5  out of  5
rating by Ana Cerpa
"Excellent service me ofreció Diego Hernández. aclaro todas mis dudas y pudo ayudarme a conseguirle seguro a mi carro."
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que Diego pudo ayudarte y aclarar todas tus dudas. ¡Estamos aquí para lo que necesites! - Christopher "
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Juan Rangel

April 20, 2026

5  out of  5
rating by Juan Rangel
"Diego is amazing he took good care of me with great savings"
We responded:
"This is great to hear, Juan. Thank you for sharing! - Christopher "
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Jacqui Ortiz

April 16, 2026

5  out of  5
rating by Jacqui Ortiz
"Fantastic service!!!! Very thorough and made me feel like my best interest was his concern! Diego Hernandez"
We responded:
"Thank you so much for your kind words! We’re glad to hear Diego provided such thorough service and made you feel well taken care of. We truly appreciate your feedback and are always here to help! - Christopher "
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ADTKL

April 16, 2026

5  out of  5
rating by ADTKL
"JULIE IS GREAT!!!! VERY PROFESSIONAL..... 💯 STARS"
We responded:
"Thanks so much for the kind words! We appreciate it. - Christopher"
Profile photo of Diego Hernandez

Diego Hernandez

April 15, 2026

5  out of  5
rating by Diego Hernandez
"Julie was very helpful with my homeowner’s insurance. She made the process easy and answered all my questions. Highly recommend!"
We responded:
"Thank you for your kind words! We’re so glad Julie was able to make the process easy and answer all your questions. We appreciate your recommendation and are always here to help! - Christopher "
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d dah

April 15, 2026

1  out of  5
rating by d dah
"Update- 4/15 - I WAS ASSIGNED TO YOUR AGENCY after my agent, Craig Savant in Coral Springs, permanently closed. I went in this morning to print proof that I was assigned to your agency (planned to post it here) and my account that I have been accessing online for 7 years is mysteriously locked and does not recognize me??? I feel sorry for you sir that you are so afraid of the trutth. I am happy that I had a bad experience with your agency because an agent that would gaslight me by saying I was 'confused' and lock my account to keep me from posting truthful inflormation showing I was assigned to you, is not someone that I would ever want involved in my financial affairs. I would not recommend you to insure anyrhing or anyone that I am affiliated with. PREVIOUS REVIEW: Horrible customer service, if I could give zero stars I would. As a black woman I felt unwelcomed- because of my skin color. My SF agent closed his office and my life insurance policy was transferred to this office. Went in during office hours for a quote. When I walked in, the receptionist seemed to block me from entering the reception area with her body. I asked her about a car insurance quote. She walked me to the reception desk and took my info and saw that I was a long term customer. Then she asked if I had the info of the car that I wanted to insure. Why would I not have the vehicle information??? I DROVE to the office and parked in front of the door (in the designated agency parking spots marked with a sign) and had my car keys in hand. No thank you for being a 30 year customer, no please sit down, no how are you today. I felt very disrespected and unwelcome. I wouldn't get any insurance from this agency if they gave it to me free of charge. You would have thought the management would have called just to find out why I left the office dissatisfied. Not a peep since I was there last week."
We responded:
"Dear Donna, Thank you for sharing your concerns. We are very sorry to hear about your experience and how unwelcome you felt during your visit. We take matters of customer service and respect very seriously. After reviewing our records, it appears that you are not currently a policyholder with our office. It’s possible there was some confusion due to the recent office transition you mentioned. We want to ensure you receive the service and attention you deserve, and we would welcome the opportunity to assist you directly if you decide to work with us in the future. Please feel free to reach out to us at 772-249-4454 or christopher@pslagent.com if you would like to discuss this further or if there is any way we can be of assistance. Thank you again for your feedback. We wish you all the best. Sincerely, Christopher Melly"
Profile photo of Mary Watkins

Mary Watkins

April 14, 2026

5  out of  5
rating by Mary Watkins
"I had an absolutely fantastic experience working with Julie! Not only did she help me find better home insurance at a lower price, but she also made the entire process smooth and stress-free. Julie was incredibly efficient, kind, and professional every step of the way. She took the time to explain everything clearly, so I always felt confident and informed. I truly appreciate her support and would highly recommend her services to anyone looking for great insurance and exceptional care."
We responded:
"Thank you so much, Mary, for your thoughtful review! We’re thrilled to hear Julie made the process smooth and easy while taking the time to explain everything clearly. Providing helpful, professional service is always our goal, and it means so much to know you felt confident throughout. We truly appreciate your recommendation and are always here whenever you need us! - Christopher "
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STT Arch

April 13, 2026

5  out of  5
rating by STT Arch
"This agency has been great to work with. Mary recently helped me with a difficult insurance/mortgage problem, and straightened out a mess made by the mortgage company. Many thanks for solving that."
We responded:
"Thank you for taking the time to share your experience! We’re so glad Mary was able to help navigate that challenging insurance and mortgage situation and get everything sorted out for you. - Christopher "
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mignos10

April 13, 2026

5  out of  5
rating by mignos10
"Great service and experience, Haley was the best"
We responded:
"This is great to hear, we appreciate you! - Christopher"
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A B.

April 13, 2026

5  out of  5
rating by A B.
"Haley was a pleasure to work with; she helped me get a great deal on car insurance."
We responded:
"Thanks for sharing this! We appreciate you and will be here whenever you need us. - Christopher "
Profile photo of Edwin Banks

Edwin Banks

April 9, 2026

5  out of  5
rating by Edwin Banks
"Danny offered us a great rate to save us money on car insurance. He was knowledgeable and a pleasure to do business with."
We responded:
"Thank you for your kind feedback! We’re so glad Danny was able to help you find a great rate and make the process a positive experience, Edwin! - Christopher "
Profile photo of Terrence Connolly

Terrence Connolly

April 9, 2026

5  out of  5
rating by Terrence Connolly
"Diego helped me find better and cheaper insurance!"
We responded:
"Terrence, thank you for sharing. We will be here whenever you need us! - Christopher "
Profile photo of Veronica Amatore

Veronica Amatore

April 8, 2026

5  out of  5
rating by Veronica Amatore
"Diego Hernández is the best! Excellent customer service very friendly and professional."
We responded:
"Veronica, thank you very much for the kind words! We appreciate you! - Christopher"
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Yderson Benjamin

April 7, 2026

5  out of  5
rating by Yderson Benjamin
"Diego helped me with better coverages and price"
We responded:
"Yderson, this is great to hear. We appreciate the review! - Christopher "
Profile photo of Milena Jaramillo

Milena Jaramillo

April 7, 2026

5  out of  5
rating by Milena Jaramillo
"Diego Hernández made the process easy highly recommend"
We responded:
"Milena, we appreciate your five star review! Thanks for taking the time to share. - Christopher "